Scored's Privacy Policy — Complete Details on How Your Data Is Protected

1. Introduction

Scored (scored.bio) is a trusted online betting and gaming platform for users in Bangladesh. Protecting your privacy is not just a legal obligation for us — it is a core commitment.

This Privacy Policy sets out clearly — what data scored collects, why we collect it, where it is stored, who it is shared with, and how you can control your own information. No terms buried in fine print, no confusing legal language designed to mislead.

2. What Information We Collect

Scored collects two types of information — what you provide directly, and what is gathered automatically as you use the platform.

Information You Provide Directly

• Identity Information: Full name, date of birth, nationality.
• Contact Information: Email address, mobile number, current address.
• Identity Verification Documents: A copy of your National ID, passport, or driving licence (for KYC purposes).
• Financial Information: Payment method details (Mobile Pay number, Nagad number, etc.).
• Support Conversations: Information from your conversations with our support team.

Automatically Collected Information

• Device Information: IP address, browser type, operating system.
• Usage Data: Pages you visited, time spent on site, and games you played.
• Transaction Information: Deposit and withdrawal history, betting activity.
• Cookies & Tracking Data: Session cookies, preferred language & settings.

3. How Your Information Is Used

Scored uses your information only for specific purposes:

• Service Delivery: Account management, access to betting features, and payment processing.
• Identity Verification: Completing age verification and the KYC process.
• Security Assurance: Detecting fraud, money laundering, and suspicious activity.
• Contact: Account updates, transaction confirmations, and customer support.
• Promotions: Receive relevant bonuses and offers tailored to your preferences (you can opt out at any time).
• Service Improvement: Analysing usage patterns to improve your experience on the platform.
• Legal Obligations: Generating reports required by regulatory authorities.

4. Who We Share Your Data With

Scored does not sell your data. However, limited information may be shared in the following circumstances:

Trusted Service Providers

Payment gateways, KYC verification services, and customer support tools — these third parties only receive data for specific purposes and are bound by strict confidentiality agreements.

Legal Authorities

Scored may be legally required to disclose information under a court order or government directive. In such cases, only the minimum necessary data will be provided.

Fraud Prevention

Limited data may be shared with industry-level fraud prevention networks, which is necessary to protect everyone.

5. Data Protection Measures

Scored follows industry-leading standards to keep your data secure:

• 256-Bit SSL Encryption: Every data transfer is encrypted end-to-end, so no one can intercept it in transit.
• Database Encryption: Sensitive data stored on our servers is kept encrypted.
• Two-Factor Authentication: An additional layer of security when logging into your account.
• Regular Security Audits: Third-party experts regularly audit our systems.
• Access Controls: Only authorized personnel can access specific data, strictly on a need-to-know basis.
• Incident Response: In the event of a security breach, affected users will be notified within 72 hours.

6. Cookie Policy

Scored uses cookies on its website to enhance your experience. Cookies are small files stored in your browser.

Types of Cookies We Use

• Essential Cookies: Essential for maintaining login sessions and ensuring security. These cannot be disabled.
• Analytics Cookies: Used to understand which pages users visit most. These can be disabled.
• Functionality Cookies: To remember your language preference and other settings.
• Security Cookies: To detect suspicious activity and prevent CSRF attacks.

Non-essential cookies can be disabled at any time through your browser settings, though some features may become limited as a result.

7. How Long We Retain Your Data

Scored does not retain your data longer than necessary:

Once legal retention periods have passed, data is securely deleted or anonymized.

8. Your Data Rights

Every Scored member has certain fundamental rights regarding their own data:

To exercise any of these rights, email us at support@scored.bio or reach out via live chat. All requests will be responded to within 30 days.

9. Protection of Minors

If you know of a minor using Scored, please contact us at support@scored.bio. We will take prompt action.

Parents can use parental control software to monitor and manage their children's internet activity.

10. International Data Transfers

Scored's servers may be located in multiple countries. If your data is transferred abroad, the following guarantees apply:

• The receiving country must have adequate data protection laws in place.
• All commitments in this Privacy Policy apply equally to international data transfers.
• Encryption protection is maintained even during data transfer.

11. Policy Changes

Scored may update this Privacy Policy when necessary. In the event of changes:

• You will be notified by email or on-site notice before any significant changes take effect.
• The "Last Updated" date at the top of the page will be changed.
• Continued use of the service after any changes takes effect will be considered acceptance of the updated policy.
• If you object to the updated policy, you will have the option to close your account.

To request a copy of a previous policy version, contact support — we keep them on file.

12. Contact Us

For any privacy-related questions, requests, or complaints:

• Email: support@scored.bio
• Live Chat: 24/7 support is available in Bengali.
• For general inquiries: Our FAQ Page See.

Data rights requests are handled within 30 days. For complex requests, this may be extended by a further 30 days — you will be notified in advance if so.